Terms & Conditions

Delivery

Orders will normally be despatched within 5 to 7 working days of confirmation and payment. This applies to UK mainland addresses only and as specified in the order. For the Highlands of Scotland, Northern Ireland and Isle of Man please ask us for a special quotation from our carriers. Delivery services are Monday to Friday between 9am and 6pm.
We can arrange delivery to your work address if this is more convenient for you to receive the wine and sign for safe delivery. Please check all goods at the time of delivery and sign the carrier’s delivery note. Breakages or missing bottles from cases delivered by carrier must be noted on the carrier’s delivery note and claims notified to us within 7 working days of delivery. Should a wine be damaged in delivery we will offer a replacement or full refund providing you notify us within 7 working days of delivery by telephone, post, fax or e-mail. If, on rare occasions, incorrect goods are delivered, we offer a refund or replacement of the incorrect items, on return of the bottle(s) in question. Once again notification of incorrect items must be given to us within 7 working days.

Cancelling Your Order

After orders have been despatched you may still cancel an order within 7 working days of receipt of goods. However we do reserve the right to charge an administration fee of £25 for all cancellations received after the initial 24-hour period from receipt. Please contact us by telephone and confirm by e-mail or in writing to:
John Green ( Director)
Bordeaux and Beyond Ltd.
36 York Road,
Wollaston, Northants ,
NN29 7SG
john@bordeauxetbeyond.co.uk   Tel. 01933 664262 or mobile 0776 9937004

The wine should be returned in the same condition in which it was supplied and of course the bottles unopened. A refund excluding return postage & packaging will be given. Cancellation refunds should reach customers within 30 days.

Our Prices

Bordeaux and Beyond is a UK based company. Our prices on this site include all UK duty and taxes and are quoted in pounds sterling. We try to keep our site up to date but reserve the right to revise prices quoted if our suppliers’ prices increase or taxes and duty change. We will inform you of any such revisions or corrections due to error or omission on the prices published and give you the opportunity to cancel or amend your order. 

All wines are offered subject to availability and remain the property of Bordeaux and Beyond until payment is received in full. All prices and terms set out on this site apply to sales and deliveries within the United Kingdom only.

Privacy Policy

No personal data will be passed to any third party, except for confirmation of credit/debit card payments. If you do not wish to receive e-mail or mail updates on wine matters and our seasonal offers or special deals, please tell us and we will remove you from our private mailing list.

Legal Information

Bordeaux and Beyond is a trading name of Bordeaux and Beyond Limited Registered in England and Wales  – Companies House number 06198882.
Registered Office : Thistle Down Barn, Holcot Lane, Sywell, Northants, NN6 0BG
VAT Registration 907119436
Alcohol Wholesalers Scheme ( AWRS) – Unique Reference Number : XBAW00000100359.